Privacy Policy

At Upsite, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services. We may update this policy periodically — the date at the top of this page reflects the most recent revision.

Personal Information: When you contact us, request a quote, or engage our services, we may collect your name, email address, phone number, company name, and any other details you voluntarily provide.

Project Information: To deliver our services, we may collect information about your business, brand assets, website content, goals, and technical requirements. This information is used solely to complete the work you've commissioned.

Usage Data: When you visit our website, we automatically collect certain technical data including your IP address, browser type, operating system, referring URLs, and pages visited. This data is collected in aggregate and is not linked to your personal identity.

We use the information we collect to: respond to inquiries and provide quotes; deliver and improve our services; communicate project updates, invoices, and relevant information; send occasional newsletters or updates (with your consent); analyze website usage to improve the user experience; and comply with legal obligations.

We will never sell your personal information to third parties. We do not use your data for automated profiling or decisions that significantly affect you.

Our website uses cookies — small text files stored on your device — to enhance your browsing experience, remember your preferences, and analyze site traffic. We use both session cookies (deleted when you close your browser) and persistent cookies (which remain until deleted).

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly if cookies are disabled. We do not use cookies to serve targeted advertising.

We may share your information with trusted third-party service providers that assist us in operating our business, such as email platforms, analytics tools (e.g., Google Analytics), and project management tools. These providers are bound by confidentiality agreements and may only use your data to perform services on our behalf.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal data.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes the use of encrypted connections (HTTPS) and access controls on our internal systems.

While we take data security seriously, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information and encourage you to use secure networks when sharing sensitive data.

You have the right to: access the personal data we hold about you; request correction of inaccurate or incomplete data; request deletion of your data (subject to legal obligations); object to or restrict our processing of your data; and withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days. We may need to verify your identity before fulfilling your request.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Client project data is retained for a minimum of 3 years after project completion for legal and administrative purposes.

When data is no longer needed, we securely delete or anonymize it. You may request early deletion of your data subject to any applicable legal retention requirements.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will promptly delete it. If you believe we have inadvertently collected data from a minor, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make material changes, we will update the date at the top of this page. We encourage you to review this policy periodically.

Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please don't hesitate to reach out.